1. Role Definition
We determine exactly what responsibility the AI agent will handle.
2. Knowledge and Process Mapping
We organize your scripts, frequently asked questions, offers, rules, and workflows.
3. Agent Development
We build the agent’s instructions, tools, integrations, and communication logic.
4. Testing and Guardrails
We test conversations, escalation rules, automation triggers, and system access.
5. Launch and Optimization
The agent is deployed, monitored, and improved based on real interactions.