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Legal

Privacy Policy

How Jarvis collects, uses, protects, and shares information provided through our website and services.

1. Our privacy commitment

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, software, and other sites or services we own and operate.

We only ask for personal information when we need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent, and explain why it is being collected and how it will be used.

2. Information we collect

The information we collect depends on how you use Jarvis and what you choose to provide. It may include your name, email address, phone number, business details, billing and subscription records, appointment information, account activity, customer records entered into the CRM, and technical information used to operate and secure the services.

Payment details are entered on hosted checkout pages operated by our payment providers. Jarvis may receive transaction details needed to administer your purchase, but the marketing website does not collect complete card information directly.

3. How information is used

We use information to provide requested services, manage accounts and subscriptions, respond to inquiries, arrange onboarding, operate CRM and automation features, troubleshoot problems, improve our services, maintain security, comply with legal obligations, and resolve disputes.

If you use Jarvis to manage your own contacts, you are responsible for having the rights and permissions required to collect, upload, process, and contact those individuals.

4. Retention and security

We retain collected information only for as long as necessary to provide the requested service, operate accounts, meet legal or accounting obligations, maintain security, or resolve disputes.

We protect stored information using commercially reasonable safeguards designed to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. No online service or storage system can guarantee complete security.

5. Sharing and service providers

We do not publicly disclose personally identifying information or share it with third parties for their own purposes except with your direction or consent, when needed to provide the requested service, or when required by law.

We may use service providers for hosting, CRM functionality, payments, calendars, communications, integrations, support, analytics, and approved AI features. Those providers may process information needed to perform their services and may apply their own terms and privacy notices.

Mobile numbers and SMS opt-in information are not sold or shared with third parties or affiliates for their own marketing. They may be provided to vendors that support message delivery and when disclosure is legally required.

7. Your choices

You may refuse a request for personal information, with the understanding that we may be unable to provide some requested services. Depending on applicable law, you may also have rights to request access, correction, or deletion of certain personal information.

Marketing messages include the applicable opt-out method. Opting out of marketing does not cancel a paid subscription or prevent service and account notices permitted by law.

8. Acceptance and updates

Your continued use of the website or services is regarded as acceptance of this Privacy Policy. If you do not agree with this policy, do not use the website or services.

We may update this policy as our services or legal requirements change. The revised policy will be posted here. If you have questions about how we handle personal information, contact Jarvis through the contact options provided on the website or inside your account.